Royal Mail "rigged quality tests"
We all know that Bitterwallet readers think the Royal Mail suck a big dog’s one but it has been revealed that from an official point of view, they’re even worse than we’ve all been led to believe.
Postcomm, who oversee the Royal Mail, have discovered that quality tests on the service had been rigged, with posties learning in advance when and where they were going to be tested.
An anonymous tip-off to Postcomm stated that the names and addresses that would be receiving test mail was circulated, meaning that extra care could be taken over those specific items of mail, leading to increased quality rating.
The abuse is said to have being occurring for several years and involved countless staff across the country from delivery workers to senior managers.
Postcomm are investigating and could take action against Royal Mail later in the year.