Ofcom claim EE actually really good

13 August 2014

ee "What, really?" news now, as EE have come top of a poll. According to Ofcom, no less, EE provides customers with a superior call quality to its rivals.

Ofcom did a load of research testing each of the main British mobile operators, and the Orange/ T-Mobile love-in ranked top with 97% of phone conversations over its network completed successfully - 97.5% in urban areas and 93.7% in rural regions.

Admittedly, the less controversial O2 was a close second, with 95.3% overall completion rate that breaks down as 87.4% for rural customers and 97.7% for urban users.

And Vodafone came up the rear to complete the Top 3, with a total of 92.6% completed calls - 79.9% in rural areas and 95.3% in urban.

Overall, Ofcom said that 78% of urban customers were happy with their mobile solution, compared to 67% of rural customers.

It's all part of Ofcom's working with EE, O2, Three and Vodafone to devise a common system for measuring the quality of calls on their networks.

And if that wasn't dizzying enough, Ofcom are publishing results of their study into 3G and 4G services.


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