O2 a bit broken for more than half a day...
O2 has gone mad. Or something. No one’s sure, especially not O2. What we ARE sure about is that tens of thousands of O2 customers have lost their voice and data services and there’s no sign of it ending as we write this at 1.30am on Thursday (seriously, don’t ask).
The problems began at lunchtime on Wednesday, but O2 say the glitch is nothing to do with any particular geographical region. Additionally, GiffGaff and Tesco Mobile users (who also use O2’s network) are affected.
Here’s the latest waffle/flannel from O2:
"We can confirm that the problem with our mobile service is due to a fault with one of our network systems, which has meant some mobile phone numbers are not registering correctly on our network.
"As a result, some customers are having difficulty making or receiving calls, sending texts or using data.
"We, and our central supplier, have deployed all possible resources and are working through the night to restore service as soon as possible. We apologise again to customers affected and will provide further updates as soon as we can"
We’re blaming it on mice, Tetra Paks and/or Tony Blair…
UPDATE: O2 are saying that their 2G network has now been restored and that they are working on putting their 3G network back to normal. Customers should follow their blog or their Twitter feed for more info.