Nectar Points: beware when using for travel

26 March 2009

The Nectar card is the UK's largest loyalty programme. It allows you to collect points when shopping online with a variety of vendors. You spend £1 in Sainsbury, BT, TalkTalk, Expedia, ebookers, amongst various other vendors and collect points (each worth 0.54p on average) which you can claim online or by phone. Members have used it for a variety of purposes, ranging from shopping credit to paying for flights.

But HUKDer billy.shearer points out that the Nectar Card may not be as good a deal as you think it is, when he recently looked at booking flights using 800 Nectar points via London to Glasgow, thinking it would slice off some costs. For your convenience, here are Billy's 2 screenshots showing the price difference:

NECTAR FARE 800 points PLUS £69.10 for taxes and "charges":



http://farm4.static.flickr.com/3587/3387346720_cffc3f8874.jpg

BA FARE £68.60 - No Nectar points required:

http://farm4.static.flickr.com/3606/3386534425_f60596d148.jpg

But is this a fault with Nectar, or their vendor? According to Terms & Conditions on the Nectar website: "All bookings are made with ebookers.com which acts as an agent for ATOL holders...Nectar points cannot be used to pay additional charges such as amendment / cancellation charges, credit / debit card charges, insurance, taxes and surcharges, which must be paid at the time of booking....In addition to the above, this reward is subject to ebookers.com own terms and conditions." Seeing that Nectar does not deal directly with BA, but utilises a 3rd party vendor such as ebookers, who is pocketing the extra money here?

We have contacted Nectar Cards (SayNoto0870 number 02072096355) regarding this issue, and will update here as soon as we find out.

[Nectar via HUKD]

2 comments

  • bawbag
    In before Mike Hock and/or Amanda Hugginkiss
  • Anita C.
    And me too.

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