Is an online bookie syphoning money from your dormant account?

31 March 2011

184128-mysterious-horseboy-proves-internet-sensation-410x230-300x168

If you’re someone who has dabbled in the occasional bout of online gambling in the past, you might want to make sure that your bookmakers of choice haven’t been helping themselves to the contents of your account.

Ladbrokes Poker have enraged some of their lapsed customers with an email which informs them that they are about to be charged an ‘Inactive Account Fee’. A quick perusal of Ladbrokes T&Cs shows that if you haven’t used your account in 12 months, and there is money still in it, they’ll begin chipping away at it to the tune of £2 per month (or 5% of the total therein) until it’s all gone.

You can prevent this from happening by signing into your account and making use of their exciting gambling products – or, you know, withdrawing all of your money and closing the account in disgust. It’s up to you really.

Blogger Chris Lake has been kicking up a stink about this and from the comments on his post, it seems that Betfair, along with many of the other leading bookmakers, have also introduced a similar inactive account fee.

So if you’re inclined to ignore any emails that you receive from online bookies, assuming them to be promotional guff, it might be worth double-checking. Who knows – log in and you might find that you’ve had a big betting win that you knew nothing about.

(thanks to ‘somewhat outraged’ but still avid Bitterwallet reader Dave)

7 comments

  • The B.
    Betfair brought it in last year, I told them to close my account and that they could keep the £1in it. I don't understand it frankly, if they keep dormant accounts with money in them open then surely they're gaining interest on them with no overheads? This way they stand to lose the customer for life, lose interest on the money when they have to give it back and if the customer does bet with them then setting up the account again will surely incur them costs, where do they benefit?
  • klingelton
    i wonder how much it costs to store dormant customer information and if the fee is in any way representitive of how much that costs. i thought this was the whole basis for the banks overdraft scandal.
  • Innocent B.
    Funny thing is, the reason I had money left in my Ladbrokes account was cos they wont accept bets from me as I have won from them in the past. What the bookies dont want you to know is that if you win from them and look like you know what you are doing they will cut your account to accept bets of 5 pence or less - but they havent 'closed' your account, just made it unusable. Bookies only want mug punters, the sort who stumble in off the high street and put on bets on Elvis winning the national on Shergar. Have an idea what you are doing and they wont touch you This sort of thing never gets reported in mainstream media because of the advertising revenue from the bookmakers, yet I know hundreds of punters dealt with in this manner LOSERS WELCOME is the bookmakers motto these days
  • prick
    That picture was clearly not "yesterday", but posted on Saturday, June 26th, 2010 at 6:12 pm and certainly taken a lot earlier than that. I am a prick, obviously.
  • Mike
    So, Innocent Bystander, got any tips? I'll go half on the winnings with you.
  • Keith
    I found out about this from a Paddy Power email! Checked my Ladbrokes account and they had helped themsleves to nearly fifteen quid!! Cheeky feckers! Emptied my account immediately, then got onto customer services (0800 7316191) fuming and ready to go in all guns blazing threatening county court action to get my money back, when I said I wanted to make a complaint about the inactivity fee he just said do you want a refund. Took it and will empty that out once it is in my ladbrokes account and will be leaving my account there dormant with FA in it! Try taking 2% per month from that you greedy cnuts.
  • Jo S.
    I BET THAT EACH AND EVERY ONE OF YOU WHO HAVE HAD THIS STEALTH FEE TAKEN FROM LADBROOKES WERE UNAWARE OF THIS BECAUSE IT WAS SENT TO YOUR SPAM....FUNNY THAT. I WORKED FOR A COMPANY THAT DID THAT TO ALL IT'S CUSTOMERS. WONDER WHICH MP HAD HIS PALM WETTED FOR THIS LITTLE SCAM.

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment