Earth Mobile got your mobile? Good news from Trading Standards
Last month, Bitterwallet reported on mobile recycling company Earth Mobile going belly up. Plenty of customers had posted their old handsets in return for cash, and many waited had been fobbed off with excuses over non-payment for several weeks, only to learn that the company had gone under and taken both their mobile and their money with them.
Owner Russell Tilbury went to ground, and couldn't be contacted through any of the numerous phone numbers and email addresses scattered across the Internet.
But now, Bitterwallet has just heard from Trading Standards in Windsor and Maidenhead, with good news for customers who sent their phones and heard nothing - there's a good chance you could at least reclaim your mobile:
Earth Mobile are returning phones to customers, so far at least 88 have been returned.
If you have not yet reported yours amongst them, then please call Consumer Direct on 08454 04 05 06. We need to know the make/model, IMEI number (if you have it), and your Earth Mobile (EM…) reference number.
Also email us at [email protected] your details and permission (under data protection) so that we can discuss your case with Earth Mobile and try to get your phone back to you.
Rob, Trading Standards