Asombro! Consumer champ Len Dastard praises Additions Direct
Hola de nuevo, my flock of Bitterwallet fans! I must apologise for keeping a low profile at the moment.
While I may be a real-life litigation executive posing as a fictional Mexican wrestler, I am finding myself on the run from the Muerto Cráneo - a vicious gang of pimps and druglords from the border towns of El Paso. It isn't safe for you to follow, mis hermosos ángeles. There are eyes everywhere.
Please know I still love you, and will return.
In the meantime, a quick tale about a recent wrestle with Additions Direct. Sirs, you may be rapscallions to a man, but I take my sombrero off to you in this instance. You have done the right thing and honoured a contract following orders made by our friends over at HUKD.
Additions Direct promoted a Logitech G510 Gaming Keyboard for just £38.95 - Amazon were selling the same keyboard for £85. It was a possible misprice, although Very.co.uk were offering the same product at the same price. The use of voucher codes brought the price down even lower, but many HUKD members agreed the price was excellent without them.
Additions Direct didn't cancel the orders they received, but went ahead and contracted with the customer by dispatching the item - except it was a different item and not the one bought by the likes of HUKD member birdyoyuk. This was a similar issue to the one we recently experienced with Tesco Entertainment.
Once more we were gearing ourselves up for further letters, when Additions Direct realised they may not get away with what they were attempting; Additions are now sending the correct item to customers, to honour the orders received.
We'd still like to hear from you if you've ordered one of these items and not received it. Contact me, Len Dastard, at [email protected]