Amazon make free delivery permanent

7 January 2010

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You lot bloody loves Amazon you do. That’s the feeling we’re getting from the nominations that have come in so far from you for our Best Company in Britain 2009 poll. They’re the hot favourites to win it and no mistake.

Now, in what seems like a calculated attempt by Amazon to guarantee themselves big Bitterwallet votes, they have announced that they are making their free Super Saver delivery a permanent feature, following a trial run over the Christmas period.

Previously, customers only qualified for free delivery if their order was above £5 and it isn’t so long since the minimum order amount for Super Saver was a bewildering £15.

Now that the free delivery option is permanent, the noble art of trying to find the cheapest items required to bump up your basket and qualify your order for Super Saver is a thing of the past. Like Spangles, Chorlton And The Wheelies and the miner’s strike.

It’s a move that should guarantee another few nominations for Amazon in our Best Company contest while striking a blow against their rivals like Play, Zavvi and former NUM leader Arthur Scargill. Maybe not so much Scargill.

13 comments

  • Nobby
    I'm not surprised, what I am surprised at is their delivery speed. Ordered a fleece tuesday, dispatched yesterday received 8.30am this morning. In the snow. On supersaver delivery. Fantastic service.
  • david
    Amazon? Booooo! I ordered a Humax freesat box yesterday after seeing on hotukdeals, when they realised their cock-up they cancelled my order without an email of apology or terms and conditions spouting communication. I would understand if my local independent retailer made a pricing error and had to cancel my order to stop themselves going out of business but amazon can probably afford to break even or make a small loss on this product for a small number of customers. They could at least offer some kind of compensation, 15% off my next order for example, or a night with the president's wife or daughter (my choice). Hopefully this prompts further amazon negativity
  • Dank
    Can't say I've had too good an experience of Amazon's Super Saver delivery option. Three separate orders placed between mid to end of November and all dispatched the following day. Apparently. Then took an average of 10 days for them to finally arrival on my doorstep. I don't trust 'em when they say 'dispatched from warehouse'.
  • Angry
    Don't you dare say Chorlton is obsolete! That show is cash man, awesome, show some love.
  • Jerome
    david - the Humax post on HUKD has had more than 10,000 views and 150 comments, so I doubt this affects "a small number of customers". It would be nice if they apologised at the very least though - it was their screw up after all.
  • Fella-Tio
    BW...bigging up Amazon....? NEVER! what next? BW slagging off Play?
  • klingelton
    i feel i started the amazon ball rolling. maybe they should give me free shit for being an advertising guru for them... I'm off to pen an email!
  • klingelton
    actually Fella, it was me that was bigging up Amazon. I did it yesterday because they are quite frankly bloody excellent. In these times of appauling customer service to save costs - amazon are not going down that route, but instead doing things that actually help us save (or spend) money. Play.com on the other hand are total rubbish. The reason BW slate them is because we have all been affected by their shambolic attempt at "customer relations" which invloves having to sit through a speech from indo-irish men spouting utter shite about how "the order was dispatched last month" or "i'm sorry, we were out of stock before we were able to fulfil your order" or "our special offer is a lie to get you to buy shit from us" or "we guarantee release date delivery, however our couriers do not - so tough shite mate" Play are bloody useless and they've won no support from me. That's why BW slate play, because they're SHITE!!
  • ScottC
    Not neccessarily a good development, as they have to make the money somehow - quite possibly by increased prices. However, plenty competition to move to if this becomes the case!
  • yoyo
    my order was placed with amazon at 10.30pm ish on tues 5th jan and it was dispatched yesterday and arrived to my house via royal mail at 12.30pm today thurs 7th jan.i used the free super saver delivery option and could not be more pleased with their delivery.amazon rocks (for the time being)
  • Mark P.
    I bought something once off of amazon and it arrived when they said it did. W00t indeed
  • Kevin
    With free delivery you can't 'expect' it to be really fast, it's just a bonus that often it is. If you want it fast you have to pay for it. But really most of the time you don't need it next day do you!
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