Why is O2 blocking websites on your phone?

Have you noticed that O2 has started blocking specific websites in mobile browsers? We've now seen three different examples customers on two different service providers, which no doubt means it's an issue affecting many more. Learn more about Opera's automated VPN blocker here. If you don't currently have a VPN Blocker and want one, click…

How to cancel your Vodafone contract - details and templates

We're going to go on record and say that Vodafone's current treatment of customers is inconsistent, unfair, insulting and offensive. They've also breached Ofcom's General Conditions, which is about the worst thing it's possible for a mobile service provider to do -- just ask T-mobile. Vodafone staff keep contradicting one another and their own policies,…

No free meals for British Airways economy class

If you're looking forward to a complimentary meal on a short haul economy British Airways flight... firstly, that's very specific, and secondly, you can't have one. BA's economy passengers on short-haul journeys are going to have to pay for their meals, which are sandwiches supplied by Marks & Spencer. Any flight less than 5 hours…

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iPlayer is changing again

iPlayer is changing again

After the BBC told you that you have to own a TV licence to watch their iPlayer (or at least say you have one), now they're changing things up again. Auntie Beeb says that you'll have to sign-up for an account if you want to watch their catch-up service from 2017. Now, there's already around…

Santander customers charged 65p a minute after calling free hotline

A number of customers with Santander have been hit with high charges on their telephone bills, thanks to a simple misdial. The bank's freephone number is 0800 9 123 123, however, if you miss that number 9 out, you'll get a message telling you that the number is no longer in use. In the message,…

UK to get digital driving licence?

Ever wanted a digital version of your driving licence? Well, the Driver and Vehicle Licensing Agency in the UK is looking at exactly that, so you can have a smartphone version of your licence. Chief executive Oliver Morley shared a tweet, which showed off a prototype, which uses Apple's Wallet app on an iPhone. He…

When's your Dolmio day? Not too often, hopes company

In their dubious stereotyping adverts, Dolmio ask consumers when their Dolmio day is. Well, the people who make the sauces are hoping it isn't too often, because they contain so much fat, salt, and sugar, that you shouldn't eat it more than once a week. So, on a technicality, the adverts are correct, as they've…

How to claim for PPI compensation on your old store card

If you were talked into having a store card before 2001, there's a good chance you may have been mis-sold PPI. However, a lot of the claims for this particular cover were thrown out too quickly, which means you might be in-line for some compensation. Some banks ditched a lot of these claims without looking…

PS4 jailbreak lets you play pirated games

Are you one of those people that likes opening up video games consoles, and tinkering with the insides so you can do things that, strictly speaking, you shouldn't be? Do you have a PlayStation 4? There's some good news for you. A hacker has popped up their PS4, jailbroken the thing, so pirated games and…

SSE ditch free number - how to ring them, or anyone, for free

SSE may have dropped their prices, but they'll be trying claw money back in other ways, like scrapping the free phone number customers can call them on. The energy company have stopped using the 0800 number, and instead, fired up the 0345 numbers, which will cost you (up to) 9p a minute from a line land,…

Veggie box company wants £50 a day after bad review

Have you heard of Kelly's Vegies? If you have, you may have given them a wide berth, thanks to the crappy spelling of 'veggies'. However, it looks like there's a whole other reason to avoid them, as one customer was hit with a number of charges after giving the company a negative review. According to…

Are Quality Street smaller than they used to be?

The internet is unhappy, and it is unhappy about the size of chocolate. We all know this is a hot topic (not to be confused with a hot, melted Topic), which has seen those notoriously nice people at Nestle hitting back. A young lady called Charlotte Stacey Hook‎ posted a photo on Facebook of Quality Street…

How to cancel your Zavvi Zbox subscription

Have you signed-up for Zavvi's Zbox? If you don't know what it is, it is a monthly box of geeky stuff that is sent to you, for £35 a month. You get games, toys, collectibles, and that sort of thing. To some, it all sounds great, however, cancelling your subscription seems to be a massive…

Littlewoods charge more for same items on Very

Some of you might already know this, but it always worth reminding people that Littlewoods charge more for products sold on their sister-site, Very. In some instances, you'll pay a third more at Littlewoods, for exactly the same item. So if you're doing some shopping with Littlewoods, it is always worth checking out Very too.…

Wonga to try out 90-day loans

Wonga - remember them? Well, they're peering out from a cloud of trouble, fines, restructuring costs, and a lot of bad press, and looking to win customers over again with some new products. They're going to start testing a 90-day loan, so people can spread costs out over longer periods, and the idea is that…

Product Recall: Next bevel mirrors

Next are recalling the following mirrors, thanks to a potential safety issue: 447703 – Large Bevel Mirror (only items purchased before July 2009) 447727 – Small Bevel Mirror (only items purchased before July 2009) The company say: "Next wants to make customers aware of a safety issue relating to the adhesion of the glass on…

#CarrierBagGate - House of Fraser and Debenhams ethically charging for paper bags

Another story on carrier bag charges and if you plan to read on, prepare to be OUTRAGED. When the 5p charge was introduced in October it was supposedly to encourage people to re-use their own bags instead of grabbing more plastic non-compostable bags. So considering paper bags are recyclable (and Tesco was recently giving these…

Letter template to cancel TalkTalk account

If you want to leave TalkTalk after their data breach, without penalty, then we've knocked up a letter you can use to try and make this happen. Crib notes from it, or cut-and-paste the whole thing. Of course, they might try it on and aim to fine you for leaving your account early, but if…

Co-op - now sitting on shoplifter's faces

It probably says something about Bitterwallet that we think this all seems very dirty, and that we've got mucky minds... but at a Co-op, a shoplifter got his face sat on by a member of staff. Those who went to the store in Stroud over the weekend, may well have been greeted with the sight…

Buying a car from Evans Halshaw? Check your £99 "Admin Fee"

If you're in the market for a new/used vehicle and you've seen one you like at Evans Halshaw, it is worth reviewing your Order Form to see whether the incredibly vague "Vehicle Admin Fee" has been included for you to pay. It should look something like this.... What is it? Well, quite simply, its just…