Vauxhall Zafira upgraded to official recall

17 December 2015

vauxhall car There's been a host of fires with some Vauxhall Zafira cars, and it is still going on. While Vauxhall have been getting around to doing something at their own speed, things have been cranked up a notch, as the situation has been upgraded to an official safety recall by the Driver Vehicle Standard Agency (DVSA).

Vauxhall have indeed, written to 234,938 owners, announcing some fixes for the problem, but the DVSA don't think it is enough.

They say that the fires are down to the 'improper repair of the thermal fuse of the resistor in the heating and ventilation system, undertaken outside of Vauxhall’s authorised service and maintenance processes and schedule'.

A statement by Vauxhall states: "This has no impact on the action being taken by Vauxhall. The rework replaces the resistor pack and other faulty components and returns the heating and ventilation system to its original design condition." They've repaired 45,000 cars, and plan to have them all done in the next 10 to 12 weeks.

"We recognise that owners may have vehicles which have been improperly repaired without their knowledge or before they bought the vehicle," said Rory Harvey, Chairman of Vauxhall Motors. "Safety is our priority and we have been working tirelessly in the past weeks to find the root cause and contact owners to explain the situation and our actions. The DVSA’s acknowledgement of the root cause is an important milestone but the important thing now is to ensure that all Zafira B owners bring their vehicles in for inspection and rework."

The work that will be done on your car, if affected, is free. If you think your car might be one, get it checked out.

What To Do

If you’re worried, and want to find out whether or not you have one of the cars that might be affected by this, you need to find out if you have a Zafira B model, made between 2005 and 2014. It has to be the one that has manual air conditioning (not Electronic Climate Control). Vauxhall have images of what to look for on your dashboard. If it has an ‘AUTO’ button, then you don’t need to worry.

If you have concerns about using your car, because there’s unusual activity with the heating and ventilation, or a squeaking noise coming from the dash, or if your  fan doesn’t work in positions 1, 2, and 3, then you should have your car inspected. Until then, put your fan at position zero, and if you need to demist the inside of your car, whack it on level 4.

Vauxhall will inspect your vehicle free of charge, but as we’ve said, there’s long waits while the company get their finger’s out. Find your nearest dealer by clicking here, and contact them accordingly.

Affected owners are being contacted. If you own one of the vehicles affected can also contact the Vauxhall Recall helpline on 0800 026 0034 or email [email protected]

TOPICS:   Motoring   Recalls


  • sarah h.
    my car had to have its air conditioning unit disconnected due to burning and sparking. could this be related. its a 2011 model
  • Donna
    Would like to know for others and myself, whats happens to people like us who lost their Cars to the the fires and left without a vehicle?
  • B/E J.
    Although we don't appear to have been effected by this problem, we feel someone should have been in contact with us before now. VM or the dealer. Fortunately we have "AUTO" so are not affected. Lots of disabled people use the Zafira & all of them should have been contacted, one way or another. I for one would have had a serious problem getting my wife out of the vehicle in an emergency.
  • Father J.
    Serves you all right for buying a Vauxhall!

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