Vauxhall Zafira catches fire - here's what you should do

6 November 2015

vauxhall carWe told you about Vauxhall Zafiras catching fire, and there's been another incident in Swansea.

Jason Williams was driving with his three-year-old daughter, when he smelled burning. Alarmingly, Jason and his child couldn't get out of the car, because the fire burned his electrics, which caused the central locking to freeze. He had to smash his window to get out.

That's a picture of Jason's car on the right.

Speaking to BBC Watchdog, Vauxhall said they're looking into the problems with a number of Vauxhall Zafira B models.

Williams said: "I pulled up... and took the seat belts off my daughter and tried to get her out. The doors were basically locked and I couldn't get her out at all. I was punching at the glass to try and break the window. I had hold of my daughter's hand because at one point the smoke was quite thick in the car."

"There's a release button on the dashboard which opens the central locking. Obviously because of the fire, electrics burning, it wasn't working…terrifying, really petrifying."

Again, Vauxhall don't seem to have any urgency in this matter, and there's been a lot of complaints about huge delays in trying to get their vehicles inspected. Vauxhall, when contacted by Bitterwallet, posing as a customer, said that a recall would happen "when appropriate." We suspect people's cars setting on fire is as appropriate as you can get, Vauxhall.

What to do?

If you're worried, and want to find out whether or not you have one of the cars that might be affected by this, you need to find out if you have a Zafira B model, made between 2005 and 2014. It has to be the one that has manual air conditioning (not Electronic Climate Control). Vauxhall have images of what to look for on your dashboard. If it has an 'AUTO' button, then you don't need to worry.

If you have concerns about using your car, because there's unusual activity with the heating and ventilation, or a squeaking noise coming from the dash, or if your  fan doesn't work in positions 1, 2, and 3, then you should have your car inspected. Until then, put your fan at position zero, and if you need to demist the inside of your car, whack it on level 4.

Vauxhall will inspect your vehicle free of charge, but as we've said, there's long waits while the company get their finger's out. Find your nearest dealer by clicking here, and contact them accordingly.

Update 05/11

More than 220,000 Vauxhall Zafira B models are now being recalled following reports of fire

As we mentioned earlier, the potential issue only relates to vehicles with manual or no air-conditioning and those models built between 2005 and 2014- the Mk2 Zafira, known as Zafira B.

The first generation and the current Zafira Tourer model aren't affected by the recall; nor are Mk2 Zafiras with "AUTO" air-con.

Vauxhall will writing to relevant owners next week. If you own one of the vehicles affected can also contact the Vauxhall Recall helpline on 0800 026 0034 or email [email protected]

TOPICS:   Motoring   How To Guides   Recalls


  • Cheryl J.
    This happened to me on the way to leicester one morning and I almost got stuck in The car . I knew nothing about this recall then . I have the video evidence and fire inspectors and police report to prove it . What can u do about it now ? I never made an insurance claim at the time . Cheryl Johnson
  • Tracy T.
    Hello I have a 60 plate Safira which is booked in to have a safety check . Is this all vauxhall are doing and is mine at risk .
  • Caroline A.
    Please search for Facebook group - Vauxhall Zafira car fires - for more information.
  • Edward K.
    I took my Zafira into my local Vauxhall dealers on Monday of this week. They changed the pollen filter and something in the heater, I can't recall what they said it was. A salesman told me, that the problem is being caused by "non Vauxhall parts", fitted by back street garages. They say my car is ok.
  • Mike l.
    I own a 2008 zafira exclusive i am worried that i may be affected. What should i do
  • Mike
    Hello, commenting people! You do know this isn't a Vauxhall website, don't you? You can't ask for advice here or hope that Bitterwallet will heed your complaints, you know? You unbelievably mooks, you.
  • Keith t.
    Find out who your local Vauxhall dealer is and ask to be put through to their service department. They will know what to do and will probably just book your car in there and then.
  • Connor F.
    Hi, I just skimmed the headling, but I live near Vauxhall Bridge and am worried about fires. Will Vauxhall pay to put me up in a hotel while it gets checked out please?
  • Vauxhall B.
    Hi, I once passed through Vauxhall Bridge and it was late at night and quite dark. Am I at risk of catching fire? I don't have any kids but I'm now worried that if I had any they may get trapped in the car if it catches fire but I drive a BMW so I'm not sure if my kids are in any danger. Again I should remind readers that I don't actually have any kids so there is no need to report me to social services. I do have a dog, a little French bulldog called Alfie - he's the cutest little thing ever - so I guess I shouldn't leave him in the car unattended. Although, again I remind my loyal readers that I drive a BMW and not a Vauxhall.
  • Han S.
    I have a Ford Mondeo, will Vauxhall give me a new one if it bursts in to flames?
  • Noghar
    Might i point out that in any car with electric windows or centrally locking doors you should carry a car safety hammer just in case something like this happens. They're a few quid on Amazon or at the AA shop, and they also include a knife for cutting seatbelts. The hard part is figuring where to store them in the car without damaging the interior bodywork- they really should be fitted as standard, along with fire extinguishers.
  • Pie M.
    My Vauxhall Zafira caught fire. I can confirm that hte best course of action in this instance is to run away. Hope this helps.
  • Jessie J.
    Hello, I have a mountain bike, is this at risk? Wait a minute an' I'll take you there.

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