You can't get cash with NatWest's Get Cash app at the moment
NatWest customers are in TURMOIL right now, after the bank’s Get Cash mobile phone app was suspended following concerns about fraud. The app allows current account customers to withdraw cash without a debit card, but has seemingly been targeted by evil-eyed hackers.
The app has been suspended in the wake of Radio 4’s Money Box programme, which reported that one customer had lost £950 in eleven separate transactions when his account was hacked. Earlier today, Money Box presenter Paul Lewis tweeted: ‘Thieves used GetCash to steal £3000 (Tim); £1500 (Nigel); £950 (Georgia); £1500 (Luke); £1000 (Pam); £1300 (David); all NatWest customers...’
NatWest aren’t admitting to any of it. They’ve come out and said: ‘ "The Get Cash feature of the RBS and NatWest mobile app is temporarily unavailable to customers as a result of a planned update". She added that it would be back up and running shortly.’