Vodafone pushes faulty OS update on HTC Legend customers
Software updates are the way of the world in the age of smartphones. We recently covered Apple's successful attempts at bricking the iPhone 3G with their new iOS 4 operating system, and today it's the turn of Android. Sort of. It seems the real villain of the piece are our friends at Vodafone.
Yesterday, Vodafone released a software update for owners of the HTC Legend, which promised a handful of improvements and enhanced features. Unfortunately, some customers downloading the update, including avid Bitterwallet reader Nick, found there was a bug with the way SMS messages were displayed - new texts were displayed last in the folder, not first, meaning users had to scroll through all their old messages every time they received an SMS. It's an error that rendered the SMS functionality "almost useless" according to one customer on Vodafone's forums.
The thing is, a similar bug had cropped up in an update released just a week before by HTC themselves - an update Vodafone didn't pass on to customers and denied any knowledge of - and that update was then pulled by the manufacturer. So somewhat inexplicably, it seems Vodafone have released a new software update to HTC Legend customers that's based on a version pulled because of bugs.
How did that happen then? Vodafone customer ac75 summarises the possibilities:
Either VF have turned around the testing on this update much quicker than the last one (in that we never actually got it), or it's not been as thorough. Also, the bugs in this release have been clearly documented in several places so surely that's something to check before actually releasing to the public?
According to customers in the forums, the faulty update was pulled by Vodafone this morning, but none of the staff have yet explained to these customers how to correct the issues or rollback to a previous version of the OS. Brilliant.
Still, it's only their first screw-up of the week; this morning Vodafone also released an update for HTC Desire owners - but not the Froyo update everyone was expecting. Instead it updated Vodafone's own branding, added Vodafone apps and their own bookmarks. Vodafone - putting Vodafone first. Again.