Three's unlimited data plan still means throttling, restricted use
Yesterday, Three made plenty of consumer-pleasing headlines by offering truly unlimited mobile data, after years of ambiguity from service providers who used the word 'unlimited' to mean something entirely different.
As part of their new One Plan tariff, customers can use their current mobile and sign up to unlimited data, 2,000 any-mobile minutes, 5,000 3-to-3 minutes and 5,000 texts for £25 a month. Better yet, the blog post that announced the deal stated "if you want to use your phone as a dongle (also known as tethering) then you absolutely can."
Perfect. Well, almost. Bitterwallet put in a call to Three's press office to ask about the issue raised by avid readers in the comments yesterday; surely Three will simply throttle usage to protect the network if customers get too greedy?
According to staff on Three's blog, that absolutely won't happen:
Yet a spokesperson for Three told Bitterwallet there is a catch to their all-you-can-eat deal:
'The only caveat that Three has placed on the use of unlimited data, is that Three reserves the right to throttle or withhold usage in cases of illegal or non-personal usage.
'In a case where a customer is using their connection for file-sharing or other non-personal use, then it's likely that Three would act accordingly.'
So there are strings attached to the 'unlimited' headline and despite the promise of 'no restrictions', that doesn't seem to be strictly true. The average customer needn't worry about throttling or other action against them, but heavy users eyeing up the One Plan for P2P activity will want to think twice.