Three double text charge - here's the way around it

18 May 2016
Three double text charge

If you're a customer of Three mobile, there's something you need to know - the network has just doubled the price (in fact, it is over double) for those sending a pal a photo or video by text.

From 13th June, instead of being 17.4p, it'll now cost you 40p.

So, if you're texting a lot of people photos from your smartphone, you could see a drastic rise in your phone bill at the end of the month. Basically, any time your phone changes a plain SMS text, to a multimedia message (MMS), you'll be charged double.

For some users, you'll also be charged double if you include emoji in your messages.

This is in line with other networks - EE and O2 charge 40p for MMS, and Vodafone charge 45p.

So what's the best way 'round all this? Well, most people are aware that there's other services you can use which will bring costs right down.

If you want to use your text bundles for free, make sure you're not filling them with a string of emojis, photos, or videos.

Should you want to send photos and the like, then you're advised to use one of the messaging apps. If you don't trust yourself, some handsets allow you to switch off the MMS function - have a look online to see if you can do it with your model.

WhatsApp and Telegram will let you send whatever you like, and it won't cost you a thing if you're hooked up to a WiFi connection.

You should also make sure you're on the right tariff - if you are regularly being charged for going outside of your bundle, and exceeding your minutes, then you are one of the people in the UK who are being charged £885 million a year for out-of-tariff data charges.

Contact your provider and see what they can do for you. There's no point getting charged extra and being penalised, if your network has a tariff that is better suited for your needs.

TOPICS:   Mobile

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