Sony Satio withdrawn by Carphone Warehouse and Phones4U
Scores of Satio users have been griping about ringtone issues and frozen screens since the phone was launched in the UK at the beginning of October and Sony Ericsson now seem to be responding to the problems, announcing that they are: “giving this matter its utmost priority and working toward solving it.”
It has been reported that the phone is crashing when users try to switch between applications and there are also reports of ringtones disappearing. The glitch will prove to be a massive blow to Sony, who are struggling in the smartphone race against the likes of HTC and Apple.
Orange and Vodafone customers with Satio handsets have been largely unaffected by the glitch - this is believed to be due to the fact that they have installed their own ‘skins’ over the phone’s OS, whereas other Satio owners have handsets with Sony’s own skin in place.
Sony have said that a solution to the will appear on their website as soon as it is ready.