Samsung to mothball customer services in the UK?
An curious snippet of (so far unconfirmed) news dropped into the inbox overnight, concerning heavyweight Korean tech and household manufacturers Samsung:
Just dropping you a line to let you know that all of Samsung UK's customer service were being told at close of business today that they were being made redundant at the end of the month. All support will now be handled overseas. This totally came out of the blue as they were still recruiting even this morning offering a couple of people jobs.
We've tried contacting Samsung - their head office number in Chertsey has a 1-800 number on the website, and the number for customer support - which should have opened at 8am - is currently out of service. Obviously the information sent to us remains unconfirmed - if you know any more, let us know.
UPDATE - we've contacted a member of Samsung's customer support team; while they couldn't confirm timescales, they did confirm that customer support in the UK is being closed down, and all operations moved to Cairo.