Samsung Galaxy S5 already has problems

28 April 2014

samsung Samsung have confessed that there's something wrong with their new Galaxy S5 handset. They've admitted that there's a problem with the camera on a number of its phones, with US mobile operator, Verizon, telling their customers of the issue on their Twitter account.

As ever, any fixes will be dependant on the issue and the handset itself, with some customers set for a replacement of hardware.

The Verizon tweet said: "Galaxy S5 customers who see "Warning: Camera Failed" please contact @VZWsupport & we'll work to resolve it, including replacing the device."

Of course, with users constantly taking photos of their faces, nether regions and grammatical errors on shop signs, a phone that doesn't have a fully functioning camera is nightmarish. No such problems with grammar here, of course.

At the incredibly interesting XDA Developer Forum, one user tried some software alternatives, but they didn't work. They said: "Returned mine yesterday for a replacement. Factory reset [three] times and even had the Samsung rep wipe it from scratch with Samsung image. No dice. Said it was a hardware failure."

Samsung told The Inquirer: "Samsung is committed to providing the best experience for customers. We have learned that a limited number of Galaxy S5 devices may have an issue that causes 'Camera Failure' pop-up error message."

If you have one and are experiencing issues, get in touch with the point-of-sale or contact Samsung direct.

TOPICS:   Mobile

1 comment

  • Use P.
    "Of course, with users constantly taking photos of their faces, nether regions and grammatical errors on shop signs, a phone that doesn’t have a fully functioning camera is nightmarish. No such problems with grammar here, of course." Alas, you put the comma before the "and". Tut, tut

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