Jaw-dropping Vodafone bill - £21,716
On a holiday trip to Meribel, Will Pierce, a 42 year old Vodafone user and his son Louis, downloaded episodes of TV shows Top Gear and Kavanagh QC using their £25 data card, because the hotel they were staying in "did not have English channels".
After 5 days of the skiing holiday, they received the broadband bill.
The total: £21,716.
The amount charged was on the basis of per-megabyte downloaded on a roaming tariff, which worked out around £300 per minute (guess the download speed was also rather slow) of the show.
Mr. Pierce lamented that Vodafone did not warn him of his bill nor was he aware of his credit limit. Vodafone did cancel the bill in the end, but it gives a quick warning to consumers to take note of a few things:
- Know your roaming rates before travel.
- Read and know the T&C of your subscription plans, whether you're entitled to refunds should 'mistakes' occur.
- If you insist on downloading something, how about some Heroes instead of Kavanagh QC?