Europe thinks we're all still being ripped off by telcos

21 June 2012

"My bill's how much?!"

Some people called The Digital Agenda team who work for the European Commission reckon that consumers are still paying too much in roaming charges.

Phone users currently pay three and a half times as much for roaming calls as they do for national calls, and mercifully, this issue seems to be being addressed by phone operators.

Neelie Kroes, European Commission Vice President for the Digital Agenda, says: "Consumers are fed up with being ripped off by high roaming charges. The new roaming deal gives us a long-term structural solution, with lower prices, more choice and a new smart approach for data and Internet browsing. The benefits will be felt in time for the summer break - and by summer 2014, people can shop around for the best deal."

And these new rules will see network operators being able to access other networks which means prices can be regulated and prices can be lowered. This, of course, will see the telcos getting competitive with each other, which hopefully means something of a price-war.

Ofcom is supporting the EU Roaming Regulator BEREC who have proposed that these new rules be extended worldwide. Ofcom are taking it so seriously that, should the EU decide against looking at worldwide roaming protection, they'll probably intervene all by themselves.

TOPICS:   Mobile

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