EE and O2 network problems are fixed

12 January 2016

4Gmasts EE and O2's networks have been hampered by technical issues, meaning that a number of people weren't able to make any calls.

Mercifully, it all seems to be fixed now. O2 put a statement out saying: "BT has confirmed that the problem is now fixed and our customers are able to make calls successfully. We will continue to monitor service overnight to ensure stability for our customers. We apologise for any inconvenience this may have caused."

EE have also said that everything should be fine now: "Customers of a number of operators have experienced problems calling landlines for a short period. The issue has now been resolved."

Of course, social media was filled with people complaining about the situation.

EE said that these problems affected calls made from mobile phones to landlines, referring to the situation as a "severe outage". Either way, everything should be back to normal now, so any complaints you have about your service should be long-standing ones, rather than these new ones, okay?

TOPICS:   Mobile

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment