CPW "guarantee" Orange iPhone tariffs match O2 - not according to Orange
A quick follow-up to a story we ran earlier this week, concerning Carphone Warehouse telling customers that tariffs for the upcoming iPhone release on Orange were fixed to match O2. At the time we'd heard from two individual readers who had spoke to Carphone Warehouse; we've now heard from two more - each recalling a similar experience. Bitterwallet reader Steve had the following to say:
"My phone has been ringing off the hook with CPW trying to get me to upgrade to the iPhone on O2. The operator told me he could guarantee that Orange's pricing would be identical to O2. When I said I'd like some proof before deciding, he took offense and said I was calling him a liar!"
Bitterwallet reader Michael recalled his conversation:
"The rep said CPW had been told the tariffs were fixed to match O2's pricing and he promised that if Orange changed their minds, they would change my tariff to the cheaper one. Sure they will!"
As Bitterwallet readers are already aware, it'd make sense for Orange to offer the iPhone at identical tariffs - without discounting, they'll still retain existing customers wanting to upgrade to the iPhone, and they'll win new customers based on extended 3G coverage - as the O2 coverage map on the left shows (compared to Orange on the right), it's hardly a strong selling point from O2:
We attempted to contact Carphone Warehouse, but the number for their press office was out of service and our emails bounced back. Perhaps they need a new broadband and landline provider. We did speak to the Head of PR at Orange who told us that while the tariffs have been set, the information has not yet been released - either to the public, or to partners such as Carphone Warehouse. If you're looking to upgrade to an iPhone, don't believe everything you're told by CPW, say Orange.