Apple says sorry about 'Error 53'

19 February 2016

Bitterwallet - the Apple tablet Remember Apple's 'Error 53', which bricked your iPhone if you tried to get it fixed by someone other than Apple?

Well, Apple have apologised about the whole thing, and stuck out a fix for it. That means, you can get your phone repaired by anyone, should you need to.

Initially, the tech behemoth said that this feature was all about your safety: "This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used. If a customer encounters Error 53, we encourage them to contact Apple Support."

Seems that this wasn't really the case. Issuing the fix, with iOS 10.9.2, they said: "This was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement."

Of course, Apple didn't do this out of the goodness of their own hearts - they got a lot of grief in the press and from users on social media. There was even some class action lawsuits taken

Either way, anyone with a disabled iPhone can now clear the error, if they connect their device to iTunes and install the updated iOS. You can't do it directly via the cloud.

TOPICS:   Mobile

2 comments

  • Father J.
    There's no publicity like bad publicity, eh Apple?
  • DrJogalog
    iOS 10.9.2? Have you made that up?

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