Anger at O2 and Tesco mobile fails
Are you a customer with O2 or Tesco Mobile? Have you found yourself spitting feathers and furious because your signal dropped out? How on Earth are you supposed to text people to tell them that you're just havin a glass of wine more like a bottle lol or that you're stayin in 2nite lol?
Well, customers across the country have been livid with O2 and Tesco Mobile, as they were without signal for most of bank holiday Monday, and as such, both companies have said sorry and that they're trying to fix it all up.
Of course, people aren't having any of it and over on Twitter, one Tesco mobile user spat: "Please cancel my contract. I've had enough of the bad signal problem. Three hours with no signal is a joke!" while another was not at all impressed when O2 told them that, to fix them problem, they should 'turn it off and on again', which was referred to as a "shambolic" reply.
It seems that this problem is something to do with technical faults with phone masts.
An O2 spokesperson tweeted: "We’re aware of isolated instances where some customers have intermittent access to our service. We’re investigating and will update ASAP."
Tesco Mobile added: "We understand some customers are experiencing difficulties; we're really sorry & are working hard to get this fixed."
So where is the problem at now? Well, neither company has said when things will be fixed, but you can expect that, at some point, everything will just be back to the usual service without any fanfare.