02 Refresh will let you switch handsets mid-contract

12 April 2013

Bored of your mobile phone? Want a new handset because your old one has jam on it? Want to be the coolest dude on the train?

old-fashioned-telephone

Well, 02 is now offering the chance to change your handset during your fixed term contract. The plan is to separate handset costs from airtime prices on 2 year contracts, so you can pay as much (or, more likely) as little as you want when you choose your handset. And you can switch models – whenever you want – even if it’s just to match the colour of your phone to your pants.

The service, which will be launched next week, is called 02 Refresh, and it’s an attempt to give users a chance to get the latest technology and use 4G to its maximum potential.

T-Mobile is apparently launching a similar deal in the US, but at the moment it’s the only UK company to offer the service. Mind you, you can bet that others will be following suit faster than you can upload a nice video of Daschund puppies for a frail old lady.

So rather than feeling like technology is whizzing by you while you squint at your aged handset with a broken screen for two whole years, you can be ahead of the game. Not bad, eh?

TOPICS:   Mobile   Technology

6 comments

  • M4RKM
    Why do people always get brand names wrong. O2 (letter/number)... Yes, I'm being pedantic.... Rant over
  • Harry
    Or they could just bring back normal 12 month contracts. I'm still grandfathered in to a 12 month Web N Walk 3G T-Mobile contract with unlimited web access. Every 12 months I get an upgrade. There's an upfront cost, but my last upgrade was for a Galaxy Note 2 (LTE version) for £99. My monthly bill is £25 (up from £22 with their recent price rise). Of course that's probably why they won't bring 12 month deals back, more money to be made over 24 months. My only problem now is I'll lose all that if I want a 4G tariff. :(
  • Jay
    12 month contracts are a loss making exercise for the networks. A Note 2 is about £425 SIM free (Amazon.co.uk), if you pay £25 over 12 months that only generates £300 + £99 up front for the phone, means the network provides your minutes, messages and web for free! Even as a consumer you can see that does not make business sense. All the time phones are becoming more sophisticated and more expensive, the more likely you are to have to agree to a 24 month deal. O2 refresh is totally transparent about how much you pay for the phone and the airtime, you can even pay more money off the finance early without penalty, and as a result you monthly payments will be recalculated and go down. I cant see how that's a bad deal at all!
  • derek
    is it free to update my phone as i am 7 months into my latest contract
  • fionaabernethy
    Hi have had my 02 contract for 17 months and I want to upgrade my phone thanks
  • terry c.
    BE LIKE ME AND REMEMBER U NEVER GET ENYRTHING THAT IS FREE IF U DO THEN THERE IS SOMETHING RONG AND IT WILL COST U IN THE LONG RUN

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