Mobile

mobile

How to cancel your Vodafone contract - details and templates

We're going to go on record and say that Vodafone's current treatment of customers is inconsistent, unfair, insulting and offensive. They've also breached Ofcom's General Conditions, which is about the worst thing it's possible for a mobile service provider to do -- just ask T-mobile. Vodafone staff keep contradicting one another and their own policies,…

Best way to save a water damaged mobile

Never mind how you water damaged your mobile - we're not here to judge. We don't care if you had it in your back pocket like some kind of smartphone daredevil, and went to sit on the toilet and it dropped in - fact is, your phone is moist and you want to save it.…

How to stop premium rate text scams

At the moment, there seems to be a lot of text scams knocking around, which sees people receiving text messages at a premium rate, which means without asking, you get charged around £5 for no good reason at all. If you get a couple of these texts a month, that's a lot of money vanishing…

Unlock your secret emoticon keyboard (ง ͡ʘ ͜ʖ ͡ʘ)ง

If you are getting bored of using the same old emoji, and want to use those other ones that nerds use, which are made from strange characters, you're in luck. If you have an iPhone, you might not know that there's a keyboard hidden away, which will give you access to over 100 emoticons. You…

How To... fix your Samsung Galaxy S6 if it won't charge

If you've been using your Samsung Galaxy S6, but found that you're having trouble charging it, or turning it on, don't worry! We've got a fix for you. Check Your Charger & Socket This is an obvious one, but make sure your charger is working. If you haven't got a spare charger from an old…

TalkTalk not really up for waiving fee if you want to leave

The TalkTalk hack, and the dreadful way they have handled the situation, has seen a number of people looking at taking their business elsewhere - probably somewhere that'll be a bit more vigilant when it comes to protecting customers' personal information. Well, those thinking of leaving before their contract is up and hoping there'll be…

Tinder for trains, which is what you've always wanted

Are you ready for a chilling combination of words? Course you are. If you're reading Bitterwallet, there's something clearly and certifiably wrong with you. "Think Tinder meets Groupon… for trains." That was the words of Edward Byrne, co-founder and Business Director of Paystobesocial, which is a new app which lets commuters in the UK hunt…

Give people the middle finger, Emoji style

Emojis are usually insufferably cute – even the little poo emoji is adorable – so they can rarely be used to insult someone. And if you use the internet regularly, you’ll know that sometimes, your online frustration and rage can rarely be articulated using just words alone. So you’ll be pleased to know that Emoji…

Lonely man gets £91,000 phone bill for phoning up the sexy ladies

Sexual Tina operating a chatline, this morning A very lonely man has run up a £91,184 phone bill in two months after enjoying a premium rate sex line a little too much, after his missus left him. Kevin Waldrum split with his partner and saw adverts for the service on the telly, and preceded to get…

Spam SMS from loan companies - what you should (and shouldn't) do

Every couple of months we receive an email like this one from avid Bitterwallet reader Stephen. We keep receiving them because the world is still full of low-life loan companies that will do anything to take your money. So here's Stephen's dilemma, along with some background on about why businesses harass consumers with SMS messages:…

Debenhams gets a barcode-scanning app

Debenhams have decided to be all futuristic by launching a new app for Android handsets, which offers us plebs a range of features via our phones when we scan barcodes and such. They're the first UK retailer to do so apparently. We could check to see if that's true, but in all honesty, we can't…

Most people don't want to make calls on a plane

I once had a conversation with a barber who told me he cut the hair of an airline pilot. One of the things he'd learned from him was "the reason they don't let you use your phone on a plane is because they're an annoyance. If they made the plane crash, they would take 'em…

Googlemail changes to Gmail but snarls up Android phones

As announced earlier in the week, Google are bringing their gmail email addresses to the UK – a copyright dispute meant that the unwieldy 'googlemail' had to be used on these shores instead. But if you've got an Android phone, the change could send your world spinning into meltdown. Avid Bitterwallet reader Munkeycop is a…

How to cancel your Virgin mobile contract - update

While covering Orange's attempts to change your contract, we also published a post about how you could cancel your Virgin Mobile contract for similar reasons. Bitterwallet reader Steve got in touch to tell us about changes Virgin Mobile are making to pay-monthly customer terms. Looking through the changes, they're likely to effect most customers -…

Now you can cancel your Virgin Mobile contract

Yesterday we told you how Orange were making substantial changes to their basic mobile charges that allowed customers to cancel their Orange contracts. There's a flurry of activity in the comments section, and we'll bring you a round-up of what's happening later in the week. Meanwhile Bitterwallet reader Steve let us know that Virgin Mobile…