Sorry, but Bitterwallet can't cancel your Orange contract
We know how it is. You sign a new contract, pick a new handset. Then it all goes horribly wrong. You lose your job. You didn't check network coverage where you live. Another mobile provider brings out a better tariff. It happens all the time.
Sad stories, all of them. But Bitterwallet can't really help you out.
It's not that we don't want to. We're probably receiving half a dozen emails a week from Orange customers. Some have genuine issues with Orange - in those cases we'll either highlight their plight or pass them on to Orange. As far as the rest are concerned, we do our best to email back and explain that no, you can't cancel a contract - consumer law covers many things, but not the right to a nicer handset when you feel like one. Some examples:
I have been told by Orange that I can only consider upgrading in November 2011. That is the first issue I have, the second one is that I have never seen, read, or signed any contract whatsoever.
The reason I want to cancel my contract, besides the obvious misleading me in the sales process, and denying me the right to the handset I actually wanted, I literally just cannot afford it any longer.
Yo, I read you can cancal my contract with Orange. I'm bored with my Nokia N95 and a button is broke (can't call numbers with 6 in them) if I give you my number can you call Orange and cancal my contract?
hi just read article on orange increased charges for going over your allowence dated end of last year i have two contracts taken out before the increase what i want to know is can i write to them requesting to cancell them with no further payments to be made can you please advise thanks
Look, we're not taking the piss, but for avoidance of doubt, anything we wrote about cancelling your Orange contract last year isn't necessarily relevant now. Nor do we offer to call Orange and cancel your contract on your behalf, and nor is choosing yourself a crappy phone any sort of justification for wanting to quit. Cheers!