Sony Vaio's are setting on fire! Here's what you need to do

11 April 2014

6_sony_logo_wSony have issued a warning that some of the batteries in their Vaio Fit 11A laptops could set on fire.

If you have one, you've been advised to stop using it immediately.

Sony say a non-removable battery pack built by Panasonic is to blame and, in a statement, they said: "The safety of our customers is of the utmost importance, so we are advising those with affected models to switch off the unit and discontinue use."

"We have provided customers with a simple tool to check the serial number to identify whether it is an affected model."

The Vaio Fit 11A has only been on sale since February, so it shouldn't be too big of a problem.

Affected European products are:

SVF11N16CTB SVF11N1L2RP
SVF11N1A4E SVF11N1L2RS
SVF11N1C5E SVF11N1M2ES
SVF11N1L2EB SVF11N1S2EB
SVF11N1L2EP SVF11N1S2ES
SVF11N1L2ES SVF11N1S2RS

You should visit the Sony page regarding this problem by clicking here. There, you can leave your contact details and Sony will get in touch with you to discuss what to do next. Or, if you prefer, call their hotline on 0844 8466 555.

TOPICS:   How To Guides   Technology

2 comments

  • Lyn W.
    They sure as hell haven't contacted me, mine is one of the affected ones. I don't know whether to let it go faulty and possibly burn my house down to spite them.. Or I might just contact them.
  • jmecks
    I can't understand how they have the nerve to provide an 0844 number. Use 0330 440 2060 instead.

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