RBS, NatWest, Ulster Bank to fully reimburse all glitch-knacked customers
It looks as if Royal Bank of Scotland are going to do the right thing and refund every penny to every victim of last week’s computer meltdown that snarled up the accounts at RBS, NatWest and Ulster Bank.
The Mirror have seen documents showing that those affected will get back any charges that were levied for exceeding overdraft limits as well as interest charges that occurred as a result of the chaos.
Credit card customers who were hit with late payment charges through no fault of their own will be reimbursed and all credit reference agency negativity will be wiped. RBS will be providing customers with a copy of their details free of charge if they’re concerned.
Best of all, they’ve also reached an agreement with other banks to offer similar support to customers who have been affected as a result of the glitches. Phew – so we all love banks again now, right? RIGHT??