How To Guides

Guides on how to save money, fix pesky problems, or just save time.

How to cancel your Vodafone contract - details and templates

We're going to go on record and say that Vodafone's current treatment of customers is inconsistent, unfair, insulting and offensive. They've also breached Ofcom's General Conditions, which is about the worst thing it's possible for a mobile service provider to do -- just ask T-mobile. Vodafone staff keep contradicting one another and their own policies,…

Messaging app alternatives to WhatsApp

If you're not happy about what's going on with WhatsApp and Facebook, you may well be looking at installing a different messaging app. If you want increased privacy, or just don't want anything to do with Facebook, there's a number of apps you can download for free, and message yourself silly, without sending all your…

Delayed flights - worst offenders and what to do

Delays at airports are nothing new, but some airlines are more guilty of them than others, which implies that they need to get their fingers out. Our pals over at Which!!! have found that nearly a quarter of flights out of airports in the United Kingdom are delayed by 15 minutes or more. When it…

PPI deadline confirmed - hurry up and make your claim

If you haven't made your PPI claim yet, you'll now have until June 2019 to get your compensation from the mis-selling scandal. Now, before we continue, we'll again point out that you can make your own claim and it is completely free. Don't give money to people who say they'll do it for you. It…

Best bicycles for under £300

If you've been watching the Tour de France, and wanting to get in on the cycling action, but don't have a load of money to blow on it, we can help. Of course, buying a bike is quite a personal thing, and most people will suggest trying one out before purchasing, but frankly, some people…

Is it really illegal to share your Netflix password?

Have you got a Netflix account, but you don't mind sharing your password with other people because you don't watch it constantly? Well, some people are looking at making the sharing of a password such as this, illegal. That's not just for Netflix either - it would also count against Spotify, Amazon Prime, Now TV,…

Best way to save a water damaged mobile

Never mind how you water damaged your mobile - we're not here to judge. We don't care if you had it in your back pocket like some kind of smartphone daredevil, and went to sit on the toilet and it dropped in - fact is, your phone is moist and you want to save it.…

Robot that gets you out of parking tickets

Months old, a robot that helps you fight parking ticket fines has already been used thousands of times, successfully disputing 160,000 fines. And you may not have heard of it, and you clearly need to. Imagine it as your virtual lawyer, who will help you when you've got a ticket. It is called DoNotPay, and…

How To... fix a Samsung Galaxy Tab that won't turn on

A number of people have been cursing their luck, with problems with their Samsung Galaxy Tab tablets. People have found that the devices are switching themselves off, and then not switching back on again. You could be using it as normal, checking Facebook or playing Candy Crush or whatever, and suddenly, your screen goes black…

Free template letter to claim compensation for mis-sold paid-for current account

We told you about the spike in complaints about paid-for, and packaged current accounts that banks have been offering. It very much looks like this is going to be the new PPI scandal, with people wanting compensation after being mis-sold these products. The Financial Ombudsman and Financial Conduct Authority have seen a dramatic increase in…

Secure your mobile against rogue porn Android apps

If you've been watching mucky videos on your smartphone, you better make sure that your phone has everything it needs to stay safe, and virus-free. There's hundreds of apps on Android that offer, ahem, 'adult entertainment', which are riddled with all manner of nasty stuff, which could see your phone hamstrung by dodgy lock screen…

How to... get a mortgage when you're self employed

Getting a mortgage when you're self-employed in the UK, is notoriously difficult. However, it isn't impossible and there are ways of getting your hands on some deeds, according to the financial regulator, the Financial Conduct Authority. A report from the FCA says: "We did not find evidence that the rules have prevented firms lending responsibly…

How to stop premium rate text scams

At the moment, there seems to be a lot of text scams knocking around, which sees people receiving text messages at a premium rate, which means without asking, you get charged around £5 for no good reason at all. If you get a couple of these texts a month, that's a lot of money vanishing…

How To... dispute a fine from the Dartford Crossing

Many drivers have referred to the Dartford Crossing as an absolute shambles, and a number of motorists have been fined for using the crossing when they've not even used it. It seems that the problems stem from licence plates being misread by the automated camera systems which are in place. Worse still, is that some…

How To... get a e-passport for travel to the United States

There's a lot of talk at the moment, about the difficulties some holidaymakers are facing when they're travelling to the United States of America. Basically, the rules in the US have changed, which could see people being refused entry, even with a valid passport. Since April 1st, you need a biometric passport (often known as…