Writing down prices in your local Tesco? Expect to get into trouble with the management...
If you’re making a trip to your local Tesco any time soon, it might be best not to take a notebook and pen. If you do, make sure you keep them out of sight at all times. That’s because it seems that Tesco management can get very stroppy if you try writing stuff down. Stuff like the prices of items on their shelves.
That’s the experience that Guardian consumer writer Patrick Collinson has had this week. He visited a London branch of the supermarket and started noting down the prices of some Highland Spring sparkling water, noticing a discrepancy between individual bottles and a multi-pack. The FIEND! Within seconds he was approached by the store’s deputy manager who said to him “You're not allowed to do that. It's illegal. Where are you from? Are you from the media?” Seemingly in the manner of someone who was from the East German Stasi.
Patrick explained that he was doing some market research and comparing prices. This didn’t impress the Tesco drone, who reportedly replied with the borderline-nonsensical comeback of: “It's illegal to write things down and you can't take any photographs, either. If you want to check the prices, take the item to the till and pay for it there. The price will be on the receipt.”
By now, the store's manager had sidled up and when pressed further, he said it was ‘company policy’ to stop people from writing stuff down and taking pictures. Obviously in an attempt to stop shoddy lunacy like this from appearing here at Bitterwallet.
Chastised, Patrick said that he would continue to browse the store’s items, using only his eyes. Unable to find a Tesco regulation that this might be in breach of, they then left him alone, but he said he felt as though he was being followed during the rest of his visit. Patrick says that next time, he’ll wander round speaking the prices into the voice record facility of his mobile phone. Let’s see what they fancy doing about THAT.
Tesco, you’re paranoid and you’re also just plain weird. And that’s a Bitterwallet FACT.