Where to buy a Next fireplace and save £300
Thanks to your emails, comments and tips, Bitterwallet has been able to expose how the big brands make their money at your expense. Keep them coming, folks. Meanwhile, thanks to Darren who told about his recent experiences with Next:
I bought a fireplace, but the delivery guy didn't come in a Next directory van. He said Next bought them from Internet Fires Direct (which were cheaper by £300) and they deliver them on behalf of Next. He asked me not to tell anyone. Stuff him. I called Next and explained the story - two days later, a letter of apology and a full refund!
Darren bought received a Nevada fireplace from Fireplace World in Huddersfield (Internet Fires Direct operates from the same premises) which had been sold as part of the Dakota range of furniture available from the Next Directory (although is no longer available). Full marks to Next for their customer service, but that's a pretty hefty mark-up.