No more music at M&S

2 June 2016
No more music at M&S

Just the other day, Bitterwallet found itself in a Marks & Spencer shop and found itself singing along to 'There's A Kind Of Hush' by The Carpenters.

However, that'll soon be a thing of the past, as M&S is going to stop playing music in all 300 of their clothing and home stores... not that anyone was buying any of their clothes.

This is down to new boss, Steve Rowe, who says he wants to go back to the old ways of the chain, and encourage the original customer, "Mrs M&S", to start shopping there again.

It seems Mrs M&S doesn't like background music, instead, the opportunity to amble around the posh ready-meals in complete silence.

A spokesperson said in a statement: "We're focused on putting the customer at the heart of everything we do, this decision is the result of extensive research and feedback from our customers and colleagues."

So there's be no more Radio 2 hits, but what else have they got in store?

Food sales have been good for Marks & Spencer, so there won't be much change there, but clothing sales have been pretty dismal, so there's going to be another revamp in that department.

The Sparks bonus card system has confused a number of Bitterwallet readers (the main complaint being the confusing sign-up process), so that's something M&S should look into.

But if you want to listen to Rumer or Simply Red, you'll have to do it with your own headphones while Mrs M&S checks how ripe her avocado is.

That's not a euphemism.

TOPICS:   High Street News   UK News

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment