Make sure you've not been charged double at IKEA

28 July 2016
IKEA double charge

If you have shopped at IKEA recently, it would be a good idea to check your bank balance, to ensure that you haven't been charged twice.

It turns out that the Swedish furniture giant has suffered from a computer glitch, which has seen a number (not all) of customers being double-charged for their purchases.

A spokesperson from IKEA says: "We are actively working with the payment service provider to rectify these transactions as quickly as possible so that those affected will have the duplicate payments released back to them by their banks."

"We apologise for any inconvenience that this caused and if any of our customers are concerned they are welcome to contact us to discuss the matter."

If you need to call IKEA, the number is 020 3645 0000.

For all other queries, then you should head to IKEA's customer service section on their website.

This is a problem that has blighted all IKEA branches in the UK, with 102 customers charged double, but it's good that IKEA are actively looking to correct their error, rather than wait for you to contact them.

However, should they miss any errors concerning you, then you need to contact them, and as is your legal right, you can get your refund. IKEA won't be disputing these cases, so it looks like it'll be a very simple process.

TOPICS:   High Street News

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