Are Apple trying to gag owners of exploding iPods?
A father claims that Apple have tried to buy his silence after he tried to seek a refund when his daughter’s iPod exploded after he dropped it.
Ken Stanborough told The Times: “It made a hissing noise. I could feel it getting hotter in my hand, and I thought I could see vapour”. He then chucked 11-year old Ellie’s iPod Touch into the garden.
He added: “Within 30 seconds there was a pop, a big puff of smoke and it went 10ft in the air”.
After speaking to various representatives from Apple and Argos (where he bought the iPod), Ken received a letter from Apple denying liability and offering him a refund, but only if they signed a settlement form that left them open to legal action if they ever discussed the case in the future.
The letter said that he would get a refund if “[you] agree that you will keep the terms and existence of this settlement agreement completely confidential”, and that any breach of confidentiality “may result in Apple seeking injunctive relief, damages and legal costs against the defaulting persons or parties”. Naturally, Ken refused to sign, describing the letter’s contents as “very disturbing.”
The story is the latest in an increasing list of stories featuring overheating and exploding iPods – which begs this question: is it only worth using an iPod if you have a fire extinguisher to hand and are accompanied by a lawyer?