Companies who make silent nuisance calls could be fined £2million
Nuisance phone calls are a real nuisance. That's why they're called 'nuisance calls'. They phone you up just has your first fork of food is about to go into your mouth at tea time, or just as you just step into the shower. It's like they know.
Anyway, these swine now face fines of up to £2m if they continue to make nuisance silent calls.
The Beeb report that MPs approved the change this week and the higher fine limit will come into force in the last week of this month.
Ofcom (them again) will have the power to impose the fine on firms that make too many silent marketing calls.
"Ofcom welcomes the decision to increase the penalty to £2m for companies breaching rules on silent and abandoned calls," said the regulator's chief executive Ed Richards.
"The increase reflects the potential seriousness of the harm caused to consumers by the unsolicited and intrusive nature of silent and abandoned calls and enables Ofcom to effectively regulate these activities."
This scary looking fine can be slapped across the face of any company who have more than 3% of their calls in a 24-hour period abandoned and left silent when some unlucky sod like us picks up the phone.
It sounds like a tall ask, but it is reported that Barclaycard had been fined £50,000 (that is the former maximum amount for this particular crime) in 2008 for making thousands of silent calls in an eight-month period.
This new higher fine could well be imposed for other forms of persistent telephone shittery such as the misuse of automated calling systems, withholding calling line identification facilities, using systems for dishonest gain and misusing allocated telephone numbers.