If you want to ride with the AA, you can never get out
As if you needed a further reason to avoid the AA's chuggers at your local supermarket, here it is; once you sign up to their breakdown cover, you've more chance of laying an egg than you have of cancelling your policy.
Radio 4's Money Box highlighted the AA's practice of offering the largest discounts to customers who pay by credit card and tick the box for automatic annual renewal. The problem is that once signed up with a credit card, only the company receiving the payments can cancel the automatic payments, and the AA haven't been too hot on doing so.
One customer attempted to cancel his membership during December, but bad weather meant he couldn't get through due to high call volumes. Despite the fact his credit card had been cancelled for several months, the credit card company paid the AA regardless. Another customer claims to have cancelled his annual AA policy and then received a welcome letter several months later, at which point AA using his credit card details to charge him for a further years' cover.
If you've had a policy with the AA in the past, it may be worth checking your bank statements; a spokesperson for the AA said that any customers who had been charged after they had cancelled a policy would be refunded. That's good of them.