UPS throw your package and pee on your house
If you think you've had bad service from someone delivering a parcel, think again. The worst you go was unnecessary packaging, or maybe someone not knocking on the door when you'd stayed in to take the delivery.
Well, over in Houston, a UPS delivery man took it to the next level by lobbing a package over a fence and then taking a leak on the house he was delivering to.
Ben Lucas, the customer in question, has CCTV on his house and checked the footage after he got in and found his parcel all smashed up. And the best bit? Lucas was getting hundreds of dollars’ worth of ammo delivered, as well as chemicals and a gun-cleaning machine.
"You’re paying someone to take a package to go from point A to point B, so basically I paid someone to come to my house and pee on it,” Lucas ranted. "I don’t know how UPS trains their employees to go to the bathroom, but probably not someone’s yard." He called UPS and offered to send them the offending video: "I just wanted them to hear me and maybe give me an email address where I could send them the video... they simply just didn't want to see it."
UPS didn't apologise hard enough, more interested in the package than a man urinating on someone's property, so Lucas thought he'd stick the video online to get his attention - most notably, on UPS' Facebook page. It was then that someone from UPS took note and sent Lucas a "we're sorry" card.
"I just wanted someone to say, 'Yeah, he shouldn't have done that — we’ll try to make sure that doesn't happen again,’” Lucas added.
In a statement, the company said: "UPS was dismayed by actions that violated decency and delivery care. The local management team did take action to terminate the individual who was a seasonal delivery helper. However, they were wrong if they did not clarify this resolution with Mr. Lucas at the time. UPS sincerely apologises to our customer. No behaviour like this is acceptable."
Terminate the individual? That seems a bit much UPS!