Restaurant shames customers who didn't pay their bill on Facebook

5 January 2015

Did you hear the one about the restaurant who posted a picture of a non-paying family online, so everyone could mock them? You may have actually, because it happened over Christmas, but it is news to us.

In Cardiff, Burger & Lobster’s new place had a family who did a bunk without paying their bill. And so, to get their own back, the eaterie decided to shame them on their Facebook page.


The post said: "To this family that walked out tonight without paying their bill, we are sure this was just a ‘mistake’ and you completely forgot, so out of the goodness of your heart please call the restaurant tomorrow to pay the bill. Thanks."

While we think it is funny, it seems that a lot of the people who stumbled across it on Facebook weren't. Soft gets. One disgruntled person dribbled: "People make mistakes like this all the time, especially if there is a few of them. I’ve had to go back and pay after leaving and realising. Not a very professional approach by this food chain if these customers have left in error! I don’t like the way in which you operate and puts me off ever coming into your establishment! Disgusting!"

And the hysterical shrieking wasn't done there either. Another person left a comment saying; "Genuinely a disgrace posting this on a social media platform."

Disgusting and disgraceful there, completely in-keeping the severity of what's happened. Of course, a load of people thought it was funny as well, so that's something.

Oh, and if you care at all, the family in question returned to the restaurant and paid their bill in full, which means the Facebook post worked. However, Burger & Lobster will probably go out of business now, thanks to the three people who howled in anguish at the company's actions. A stern warning to us all.

TOPICS:   Cool Stuff   Social Media   Complaints


  • dvdgremlin
    seems fair to me. you don't pay you get free advertising on facebook. :)
  • Alexis
    What's wrong with doing this? Maybe they should have just dropped the sarky bit, that's all.

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