Royal Mail refuses to deliver letters- including the letter that says they aren't delivering letters
For all the hoo ha surrounding Royal Mail and its services, the daily postal delivery service is something most of us take for granted. Unfortunately for some households in Huddersfield, their postal service has been suspended on safety grounds, but nobody has actually told them...
In July 2013, postman Jason Lee was viciously attacked by a dangerous dog that ate an actual chunk out of his arm. Although no criminal charges were brought, as the attack was on private property, a civil order required that the dog be kept locked away where it could not munch on passing delivery people. However, the dog is once again free to roam around and snack on whatever people it chooses, and Royal Mail are, understandably, not willing to let their employees risk severe injury for the sake of some letters. They have therefore taken the uncommon step of suspending deliveries to a small section in the Meltham area of Huddersfield. The only problem is that the residents don’t know their post has been stopped.
You see, it’s a bizarre catch 22- Royal Mail have written to the affected addresses advising them of the suspension of service, and that they need to collect their letters from the local Post Office, but have unfortunately been unable to deliver said letters because of the delivery ban.
Richard Noon, who helps runs Meltham Community post office, told the Huddersfield Examiner that there was a big influx of mail for the affected streets yesterday, adding: “We can’t get any answers from Royal Mail about what is happening. Customers will have to collect the mail themselves but people haven’t been told they have to go and pick it up.”
Royal Mail spokesman Morag Turnbull said: “We are putting posters up locally to make customers aware that they can collect their mail at the nearby Meltham Post Office until deliveries can be reinstated.”
“Whilst we always attempt to deliver letters to the affected customers advising them of the temporary arrangements unfortunately, as the dog has not been kept securely within the grounds of the property, we have been unable to do.”
“Suspension of delivery is always a last resort and we sincerely apologise to customers for the inconvenience.”
Royal Mail also said that, on average, around nine postmen and women a day are attacked by dogs across the UK with over 3,300 attacks taking place from April 2013 to April 2014.
TOPICS: Consumer Advice