Fire risk over tumble dryers

24 November 2015

indesit There's a number of tumble dryers sold under the Hotpoint, Indesit and Creda brands over the last 11 years, which are a potential fire risk, according to Indesit. They have identified a potential concern with two types of tumble dryers, which were manufactured between April 2004 and September 2015.

They said: "Following Whirlpool's acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio. As part of this review we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The affected brands are: Hotpoint, Indesit and Creda."

"We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. We will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements we believe are necessary will further enhance the safety and quality of your dryer."

"In the meantime consumers may continue to use their products, provided that appliances are not left unattended whilst operating. We also remind customers of the need for proper cleaning and maintenance, as outlined in the user manual."

What is happening, is that in some cases, excess fluff and lint can come into contact with the heating element, and that might catch on fire. You can check to see if your tumble dryer is affected by clicking here, and putting in your details.

TOPICS:   Consumer Advice

4 comments

  • NotWhoYouThinkIAm
    This has been happening for as long as tumble driers have been made. I recommend everyone gets the cover off (or pays someone), to check for fluff build-up every year or so; and more often if you use it a lot.
  • Henry C.
    ^ agreed. I actually had this happen to me. There was a fluff filter at the front which I cleaned each time I put a new load on but, weirdly, another one at the back. I was in the kitchen and smelt burning - it was the fluff at the back of the dryer. Switched it off at the wall and hauled the clothes out and the fluff burnt itself out. Definitely got a fright though as I was planning on leaving the house. Flat I was in at the time had wood paneling on the walls of the kitchen. Would have gone up like a tinderbox. Tend not to use a tumble dryer so much now.
  • blimey
    mine is one those affected. Got a email back from hotpoint stating they will be in contact in 5 weeks!
  • Sharon t.
    I recieved a letter . Called them up and was told it will take quite a while to get to us. That was 2 months ago and we still not heard anything.

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