Are Littlewoods making up their 'customer reviews'?
Bitterwallet reader Rob Lynch spotted this customer ‘review’ of a Sony "NWZ-S638f" 8GB MP3/MPEG4 player from Littlewoods.
It starts off well enough, but then the bit right at the end looks remarkably like the sort of report that a customer service agent would fill in after an item had been returned by a customer.
Has this review actually been written by Littlewoods themselves? If it has, how many other reviews on their website are fictional? Can we EVER trust anything Littlewoods ever say to us again? Say it ain’t so Littlewoods!
Still, if they are astroturfing their site, at least they're not giving everything five-star reviews...
TOPICS: Consumer Advice