Consumer Advice

consumer-advice

Littlewoods charge more for same items on Very

Some of you might already know this, but it always worth reminding people that Littlewoods charge more for products sold on their sister-site, Very. In some instances, you'll pay a third more at Littlewoods, for exactly the same item. So if you're doing some shopping with Littlewoods, it is always worth checking out Very too.…

Letter template to cancel TalkTalk account

If you want to leave TalkTalk after their data breach, without penalty, then we've knocked up a letter you can use to try and make this happen. Crib notes from it, or cut-and-paste the whole thing. Of course, they might try it on and aim to fine you for leaving your account early, but if…

"Sorry we missed you today" in 9 minutes time. Sneaky arrow xl

Of all the couriers, I prefer those that give you a 1 hour window in which your parcel will be delivered so you can at least make arrangements if you're likely to be out. Things go very wrong however if couriers feel its worth getting to you earlier than the allotted time and then blatantly…

Asda changes minimum spend on home deliveries to £40

There's going to be some furrowed brows and promises to shop elsewhere as Asda have changed the minimum spend terms & conditions for a home delivery. Previously, the minimum you spend was £25, meaning you could get a weekly shop delivered to you and not worry too much about your spuds growing tentacles and your…

What to do if the DVLA have lost your letter

Back in 2010, we wrote about the problems with the DVLA (where do you start, right?) and how, if you send them a letter and they lose it, they'll blame you. Their off-road notification system was described back then as “a shambles" and “legally unenforceable" and in “administrative chaos", and it looks like nothing much…

The smell of Abercrombie and Fitch causes anxiety

If Abercrombie and Fitch - the shop for heartless jocks and their girlfriends the world over - didn’t make you feel anxious and panicky enough, it turns out that it also pumps out the SMELL OF FEAR. It’s policy in A&F’s shops to pump its signature cologne – called Fierce – through the air conditioning…

Are 'Best Before' labels past their sell by date?

‘Best before’ labels on food were always a strange and nebulous idea. If you ate the food after that date, what would happen? Did it just mean that it wouldn’t be in the prime of life, or that it was covered in green fur and you should ask a pest control expert to get rid…

Lloyds want you to ditch your free current account  - and pay £60

Vantage account holders at Lloyds are being persuaded to get rid of their free current account and replace it with another current account which could charge up to £60 a year. WHAT A GREAT DEAL! The ‘incentive’ is rather dubious, too –basically if you don’t quit your Vantage account and take the new ‘Club Lloyds’…

Tesco store riddled with dirt and old ham

Tesco in Slough is filthy, and not in a good way. Customer Sylvia Tyler was browsing in the Slough branch of the store when she found that the shelves were covered in grime, crumbs and general detritus. When she asked the manager why they were in such a grotty state, she was told that the…

People are STILL watching black and white tellies

You would have thought that the black and white TV had gone the way of the mangle and the Spinning Jenny by now, but according to TV Licensing, 11,550 households in Britain still have a B&W TV licence. London is a hot bed of monochrome TV watching, with 2334 sets – four times as many…

Lidl and Aldi batteries are best value for money

If you insist on long life batteries, prices vary widely. A Which! survey found that the cheapest place to buy Duracell is at Asda, where two packs of four AA batteries were £6.17. The most expensive place was Waitrose, where they can set you back £7.64. Prices have since fallen, but still, that's a big…

£1.50 Aldi shampoo beats luxury brand costing £130

Another triumph for budget supermarket Aldi, this time on the follicular front – its own brand shampoo has outperformed a rival shampoo that costs a scalp tingling £130. While you'd have to be a total dipstick to shell out £130 to wash your hair, apparently some people pay £60 for Philip B Oud Royal Forever…

Lucy  

Britain lives in filth

Britain lives in filth

Remember Mr Trebus, who lived amongst mountains of poo in carrier bags? Well the rest of the UK are also guilty of being squalid hoarders, according to a survey by market research group ICM. One in five of us has oceans of rubbish we don’t need in our houses, clutter that could fill an entire…

We’re missing out on supermarket offers because there are too many signs

When entering a supermarket, the average shopper’s brain is already overloaded with remembering to buy bread, milk and sausages. And it seems that our eyes simply can’t cope with the amount of special offers and ‘WOW! [email protected]@@K!’ signage. Instead, according to a study by behavioural analysts SBXL, we go into robot mode and just automatically…

Yodel take action against 'libellous' tweets...

Poor Yodel. They made it through to the semi-finals of our Worst Company In Britain awards last year, and it seems that the public haven’t warmed to them any more since then. In fact, lots of their customers have been tweeting about their less-than-perfect experiences and Yodel have brought in the lawyers, demanding that Twitter…