Why there's more than meets the eye to Exclusive Eyes
There are times when we tie a neat bow around a story, thinking we've taken care of the job in hand, only to discover our avid readers have been furrowing away out of sight, digging up new revelations. This is one of them. And it's a doozy.
Earlier in the year we ran a story and a follow-up post about ExclusiveEyes.co.uk, an online glasses retailer who appeared to have a blatant disregard for their own guarantees, failing to deliver orders on time, accept responsibility for faults or promise to honour refunds. Their service was nothing short of a shambles for the Bitterwallet reader that alerted us to the problems he was having, and it was only after we kicked up a stink that anyone at the company came forward to help.
Eventually the customer had his satisfaction, the company learned a valuable lesson about customer service, and Bitterwallet went back to publishing third-rate tosh about iPhones. Well, not quite.
See, our avid readers didn't leave it there. We've had plenty more complaints from irritable customers, all claiming of shoddy service from ExclusiveEyes. That in turn led to other readers searching the internet for information on the company. here's what they found:
- According to Companies House, Exclusive Eyes Ltd has two directors - Mr Anand Keswani and Mr Manish Keswani.
- Both are also directors of another two companies - Eye Experts Ltd (trading online as eyeexperts.co.uk) and Perfect Glasses Ltd (trading as perfectglasses.co.uk).
- The registered office for all three companies is 27 Old Gloucester Street in London, which is also where you'll find Mak Media and Creations Ltd. According to Companies House, the two directors are also Anand Keswani and Manish Keswani.
- According to this site, the pair have also set up Glasses Experts, and also run Mak India - an advertising agency in Mumbai and Pune, India.
All that's mildly interesting - a couple of businessmen create multiple consumer-facing sites in an attempt to dominate the search rankings, while having fingers in a number of other pies. It's not as if anyone suspects them of criminal activity or anythi-
Design firm bosses in the dock for using fake software to make pornographic films and pictures
Two directors of a private limited company located at Baner Park Society in Aundh, India are facing the music for procuring pirated software and using it to manufacture porn.
Manish Suresh Keswani (34) and his brother Anand (29), were arrested and a case was filed against them under the Information Technology Act at Chatuhshrungi police station after the police raided their office, Mak Media and Creations Private Limited.
Sub Inspector Manisha Dhamane, who is investigating the case, said: “The Keswanis have been operating for the past two years from Aundh. Their company is into designing logos and other products. They are well-versed with Information Technology.
"When their office was raided, we found out that the Keswanis’ were using the software manufactured by Corel Corp to make pornographic movies and pictures.”
Ah. Well at least if they go blind they know a website that can help. Good work to the Bitterwallet readers for shedding further light on the matter; if you've have a complaint with any of their four glasses websites, let us what happened in the comments below.