Odds and Pods people causing concern for customers
Online retailers Odds and Pods deal in phone accessories and headphones, and are based in Portsmouth. A thread appeared on Hot UK Deals about the company in August and nearly 300 comments later, it's showing no signs of abating.
Unlike scam website Splatt, there appears to be a genuine retail operation behind Odds and Pods, that is also involved in several other gadget retail sites. At first, HUKD members complained of hopeless customer service, the wrong products arriving and payments been taken with no sign of the goods been delivered. A staff member posted to the forums protesting the company's innocence, but it fell on deaf ears.
Then several members started complaining about goods received been of such poor quality that they were almost certainly fake. Odds and Pods disputed the claims and insisted the goods were simply faulty, but still the accusations came - quite a few of them, in fact.
The complaints increased through December; more customers complained of lost orders, no refunds and allegedly fake goods, and the staff that had been responding to comments in the forums seemingly vanished. While there are a handful of HUKD members who claim to have had their problems satisfactorily resolved by Odds and Pods, next to nobody is recommending buying from the site.
Have you had any dealings with Odds and Pods? Let us know in the comments below.