Manager gives sober account of drunken bad pub review
People get drunk sometimes, and it gets confusing as to whether the bad time they've had at a venue was the real deal, or self-imposed and muddled by booze.
That doesn't stop people getting their critic's cap on, and leaving a review, most likely on TripAdvisor.
Well, the people at North Shields bar, How Do You Do?, found they'd been given a one-star review by a customer who said they'd had a terrible time at a wedding there. The bosses replied, saying that what had been written was a "a drunk person’s view of the situation.
First, the complaint.
As you can see, there's complaints of the meagre food on offer, and bizarrely, complaining about a pub that does lock-ins (pubs that do a lock-in should be cherished, whether they've invited you in or not).
There was also complaints of people being kicked-out, and 'random strangers' being allowed in.
With these complaints, HDYD's Paul Bell felt he needed to address the complaint, which of course, has now been deleted. Bell points out why, if you're going to get hysterical with a review, the management and staff will invariably have far more incriminating tales of their own to share with everyone.
Here's the reply.
That's a lot of words, and quite the take-down... no wonder the original complaint was deleted in haste!