Disabled five year old refused entry to Tesco
Security guards may not be known for their subtlety and intelligence, but the meathead who stopped a disabled child from going into Tesco has taken idiocy to a whole new level.
Sarah Francis and her autistic five year old son Mason, who suffers from a genetic disorder, was stopped from going into the supermarket in Osterley, West London, by a thick necked lunk, who allegedly said: ‘You’re not allowed in with that – it’s got wheels.’
'I was completely taken aback', said Ms Francis. 'I explained to him that my son needed to use it to walk but he wouldn’t budge. It was unbelievable.'
Ms Francis went to complain on Facebook, and her complaint had soon done the rounds with 2000 reposts. Tesco however, were slow to apologise for the incident, which happened on Wednesday, and then said that the security guard had mistaken it for a bike or scooter.
'We apologise sincerely for this misunderstanding and have apologised to Ms Francis directly.At first our security guard thought this was a scooter or bike, which are not allowed in stores. As soon as he realised it was a mobility aid, he apologised and welcomed the customer and her son into the store.’
They didn’t mention how long it took to dawn on the guard that the kid might not be about to do back flips through the dairy aisle on his crazy disabled trick scooter.
Maybe Tesco needs to give their security team some sensitivity training? Or maybe just a kick in the balls would do.