BT most complained about and wants you to stop looking at porn

16 December 2013

Bitterwallet - BT - featured BT have had to say sorry to Ofcom after they found out they are the most complained-about telecom company in the UK. The regulator stated that complaints doubled this quarter, with a large portion of the gripes concerning BT TV and BT Sport.

The company apologised in a statement and said: "We are disappointed with the result, and we accept that we failed to reach the high standards that customers expect."

This wasn't cause for celebration for other telecom businesses as EE were the most complained about broadband service, apparently the fault of of Orange and T-Mobile billing and service cock-ups. TalkTalk also found themselves receiving complaints above the industry average.

BT might be making themselves more irritating too, as they announced that they're introducing a default porn filter for all new connections. If you want to watch bongo films, you'll have to announce it to the company at set-up. You'll choose from three limiters - strict, moderate or light, which all sound like the choices you'd get when booking a dominatrix.

Sky and TalkTalk already have such a system in place after the government asked all the ISPs to implement a modesty bag on the internet.

"BT will be contacting all of its existing consumer customers during 2014 so that they then have to make a decision on whether or not to set up the controls” said BT in a press release.

TOPICS:   Complaints   Technology

3 comments

  • Tits M.
    Can't see anyone wanting the strict filters. What's the point of the internet if you can't gamble your money away on Eeyore on the 2:15 at Ascot or smash yourself silly over a bird taking a shit on a bloke's chest?
  • jokester2
    Hold on... if you can't watch porn on the internet, what's the point of it???
  • Marky M.
    If you have to announce to the company that you want to watch bongo films, why would you choose even Light limiting? You'd want the fourth option, i.e. "I'll Give My Money To A VPN Instead".

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