Argos website can't cope with Christmas rush

5 November 2014

argos logo If you've been trying to buy a load of Christmas presents from the Argos website this week, you may well have noticed that it has been a problem-fest, causing customers a huge pain in the rear.

Last week, the site went offline to all customers following a revamp, however, problems have persisted and a lot of people are well and truly persisted off with the whole thing.

The site was down again yesterday evening (November 4th) and obviously, people took to Twitter and Facebook to vent spleen.

An Argos spokesperson had to do a statement about their website: "Following planned maintenance to our website and apps, we have been experiencing some technical issues which means customers may have limited access to our website at intermittent periods."

"We are really sorry for any inconvenience caused. Serving customers is our absolute priority and are pulling out all of the stops to fix the problem as soon as possible."

Some people have been getting an error message which says: "We're currently experiencing a very high volume of visitors to our website." However, with the festive period imminent, customers aren't happy at all, wondering whether their orders have been completed or not.

 

argos-fault-website

TOPICS:   Complaints

What do you think?

Connect with Facebook, Twitter, or just enter your email to sign in and comment.

Your comment