Complaints

complaints

How To... dispute a fine from the Dartford Crossing

Many drivers have referred to the Dartford Crossing as an absolute shambles, and a number of motorists have been fined for using the crossing when they've not even used it. It seems that the problems stem from licence plates being misread by the automated camera systems which are in place. Worse still, is that some…

Restaurant tells someone to "f*ck off lady"

For the most part, complaining online, in public, is rather unseemly. However, sometimes, people feel like they've no other option and take to Facebook and Twitter for a moan. And so, to Jennifer Bennett who posted a complaint about a restaurant in Chorlton, Manchester. She'd booked a meal at a place called Lusitano, and when…

Asda changes minimum spend on home deliveries to £40

There's going to be some furrowed brows and promises to shop elsewhere as Asda have changed the minimum spend terms & conditions for a home delivery. Previously, the minimum you spend was £25, meaning you could get a weekly shop delivered to you and not worry too much about your spuds growing tentacles and your…

GearBest's customers are not happy

You may have seen GearBest knocking around, selling video games, gadgets, clothes and all that, but it looks like there's a lot of people that are desperately unhappy with them. One reader got in touch with us and said: "Ordered from Gearbest 4 items the promised 3-5 days when nothing came I emailed them they…

Catching a bus is trying at the best of times, what with them being largely grotty affairs with drivers who are a bit too generous with the brakes when you're stood up and set off before you've even got to your seat. Well, how about bus drivers going on mad rants and squaring up with…

Now TV say sorry for being so rubbish

Sky’s live streaming service Now TV, is not exactly popular with users at the moment. Customers have been left angry when the service cut out half way through someone having their knob chopped off with a sword in Game of Thrones, and there was a disastrous outage during the Premier League final stage, which caused…

Airport IT glitch causes punch ups

There’s nothing more invigorating than a fist fight with some airport officials is there? Well, a few ‘scenes’ broke out last night after a technical hitch took out the border control computers at all UK airports. At Gatwick, queues stretched for ‘miles’ and there was a smattering of violence as frustrated passengers were forced to…

Tesco store riddled with dirt and old ham

Tesco in Slough is filthy, and not in a good way. Customer Sylvia Tyler was browsing in the Slough branch of the store when she found that the shelves were covered in grime, crumbs and general detritus. When she asked the manager why they were in such a grotty state, she was told that the…

Currys dragged over coals by disgruntled staff on Twitter

A Twitter account has cropped up which is attacking Currys for the way staff are being treated. Anonymously run, the account sees current members of staff offering their opinions and, pleasingly, a huge amount of scurrilous allegations have been made against the retailer. The account yells about everything from sexism, to illegally low pay, to…

EasyJet wanted to eject customer off flight for snarky tweet

An EasyJet customer claims that the bargain airline threatened to stop him boarding a flight because he posted a pissy tweet about the company. Mark Leiser, who teaches and studies internet law at Strathclyde University, got the hump about a delayed flight from Glasgow to London, which made him miss a connection. Of course, the…

Lucy  

Kelloggs destroy Special K

Kelloggs destroy Special K

Curvaceous ladies in red swimming costumes will be weeping into their cereal bowls at the news that Kelloggs have sneakily changed their Special K recipe – and it’s Krap. For the first time in 30 years, the flavourless low fat rice wheat flakes have been tampered with, and they’re even worse than before. ‘THE FLAKES…

Ryanair charge woman £236 for a piece of paper

Ryanair are, quite obviously, a bunch of arseholes. If they could, they'd cram passengers into their planes until the inside of the aircraft looked like the compacted food cement in Elvis' colon when he died. Ostensibly, they're working toward operating a flying steel sausage that carries human pâté from airport to airport. Until then, they'll…

The UK's worst bank, Santander - are they getting it right yet?

There are a handful of topics and posts we receive comments on from avid readers on a weekly or near-daily basis. One of the most popular, and most consistent in terms of activity, is anything mentioning Spanish bank Santander. Since their move into the UK market, they've seemingly caused no end of angst amongst customers.…

There's something funny about The Money Club

The Money Club describes itself as "a one stop shop with a safe purchasing environment, to help members decide what to buy and what price to pay... is to help members buy at the price retailers buy their goods, rather than at the price retailers sell their goods." So it's essentially a cashback website, then,…

Santander Complaints? You're not the only one!

Santander changed the face of UK banking by buying up many of our recognisable high street brands - Abbey, Alliance & Leicester and Bradford & Bingley - and taking over the dealings of over 25 million accounts. How's that working out for people, then? Quietly, in a long-since forgotten corner of the intermaweb, one of…